This course is to give participants a practical and easy-to-follow introduction to the topic as well as step-by-step guidance and practical templates to design Balanced Scorecards, including strategy maps, dashboards, and meaningful key performance indicators (KPIs).
The course is also to provide a solid and practical introduction to this exciting topic and to give a refresher to those who have been temporarily out of touch with this fast evolving field.
Who should attend this course:
This course is ideal for those who are involved, leads, executes, and/or monitors strategic planning and/or management systems for performance scorecard/s in the organization. This is also ideal for all those who are involved in most management system implementation, where performance targets are typical aspects of development, maintenance and improvement.